This policy describes how Aptus LLC collects and handles information from visitors of aptusops.com, and how Aptus apps handle data from Google accounts you connect to them (see Google user data in Aptus apps). Other data belonging to our clients or their end users is covered in our Security & Privacy posture and in each client’s contract.
Who we are
Aptus LLC is a Virginia limited liability company that builds and operates managed software products for small and medium businesses. You can reach us at nima@aptusops.com.
What we collect
When you visit aptusops.com, our hosting provider receives standard server log data — your IP address, browser type, referring URL, the page you requested, and a timestamp. This is generated automatically for security and operational purposes.
We also use Vercel Web Analytics to see which pages people read and where they came from. It records the pages you view, the site that referred you, an approximate location (country, region, city), your device and browser type, and the time of the visit. It does not use analytics cookies. Vercel counts visits using a temporary identifier built from your request, then discards it after 24 hours. We do not store your IP address in these analytics, and what we keep is anonymous aggregate counts.
We do not use advertising trackers. We do not use cookies for analytics, advertising, or visitor profiling. Nothing we collect follows you across other websites.
When you email us at nima@aptusops.com, we receive whatever you put in the email — your email address, name (if provided), and message content.
Why we collect it
Server logs help us secure the site, debug problems, and confirm the site is reachable. Analytics tell us how visitors find us and which pages they read, so we can improve the site. Email contents are used to respond to your inquiry and to keep an ordinary business record of our correspondence with you.
We do not sell visitor data. We do not share it for third-party marketing. We do not use it to build profiles.
Who else processes it
Passive website visit data is handled by Vercel, our hosting provider, which stores server logs and runs our site analytics. Vercel operates a global network and uses its own infrastructure providers to run it.
Email correspondence sits in our standard email infrastructure (Google Workspace on the aptusops.com domain).
We use commercially reasonable safeguards and rely on Vercel and Google Workspace security controls for hosting and email.
For a list of all sub-processors Aptus may use across its products and client engagements, see our Security & Privacy posture.
How long we keep it
Server logs are retained per our hosting provider’s standard retention schedule. Analytics are kept only as anonymous aggregate counts, and the temporary visit identifier behind them is discarded after 24 hours. Email correspondence is retained according to ordinary business record-keeping practice.
If you want your email correspondence deleted from our records, send us a request and we will delete what we hold from our systems, unless we need to retain it for legal, security, or ordinary business record-keeping reasons.
Your rights
Regardless of where you are based, you can ask us to:
- Tell you what information we hold about you
- Correct information that is inaccurate
- Delete information we hold (subject to legal record-keeping requirements)
- Export your information in a portable format
Send the request to nima@aptusops.com. We respond within thirty (30) days.
Google user data in Aptus apps
Some Aptus apps let you connect a Google account so the app can send email from your own Gmail address. On Google’s screen, this connection appears as “Aptus Ops.” This section explains what it does.
What we access. When you connect, you grant one Gmail permission: sending email on your behalf. We also receive your Google account’s email address so the app knows which account is connected. This permission does not let the app open, search, organize, or delete anything in your Gmail mailbox.
How we use it. We use this access only to send messages that you write or set up inside the app, such as a fee sheet or a deal update. Messages go out from your address and appear in your own Sent folder.
What we store. We store an encrypted credential that lets the app send on your behalf, and the email address of the connected account. The app also keeps a copy of each message you send through it, with Gmail’s reference for that message, on the related record, so your team has a history of what was sent. These copies stay with your records after you disconnect, and they are kept and deleted along with the rest of your organization’s records, as set out in its agreement with us.
What we share. We do not sell Google user data, and we do not use it for advertising. We do not send Google user data, including the copies of messages you send through the app, to AI models or use it for any AI or machine-learning processing. We never use it to develop, improve, or train AI or machine-learning models. Some Aptus apps use AI for other tasks, such as reading a document you upload; those features do not receive Google user data. We share Google user data only with the recipients you choose, the people on your team who use the app with you, Google itself (to send your messages), and the providers that run the service for us: hosting and database (both listed on our Security & Privacy posture page). Beyond that, we share it only when needed to keep the service secure or when the law requires it.
Who can see it. No one at Aptus reads your messages unless you give us permission for specific messages (for example, to troubleshoot something you reported), it is needed to investigate abuse or a security issue, or the law requires it.
Disconnecting. You can disconnect at any time, in the app or from your Google Account. If you disconnect in the app, we delete the stored credential and ask Google to revoke the app’s access; if Google can’t confirm, the app tells you to remove the connection from your Google Account. If you remove access from your Google Account instead, the credential stops working right away, and the app deletes it the next time it detects the change.
Aptus’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Aptus’s use of raw or derived user data received from Google Workspace APIs will adhere to the Google Workspace API User Data and Developer Policy, including the Limited Use requirements.
International visitors
We and our email systems are based in the United States. Our hosting runs on Vercel’s global network, so the server that answers your visit may sit in your own region rather than ours. If you contact us or connect a Google account from outside the United States, your information will be handled in the United States.
Children’s data
aptusops.com is not directed at children under thirteen (13). We do not knowingly collect information from anyone under thirteen. If you believe we have, please contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Material changes will be announced on this page.
Questions
For privacy questions, contact us at nima@aptusops.com.
This policy covers data practices for visitors of aptusops.com and for Google accounts connected to Aptus apps. For how Aptus protects other client data and operates managed products on behalf of clients, see our Security & Privacy posture. Client engagements are governed by the applicable Master Service Agreement, Statement of Work, Service Level Agreement, and Data Processing Addendum where executed.